University Business Office jmu.edu/ubo
What is the University Business Office? UBO maintains student accounts, receives payments, posts outside scholarship checks, processes refunds and creates student account statements. How do I get my student account bill? Student account bills are presented electronically through Madison Money Manager in MyMadison. Students are emailed when their student account statement is ready to be viewed and printed. They can make payments online with a credit card or by using electronic check payment. Payments can also be mailed to the UBO or paid at the cashier counter in the Student Success Center during business hours. Students can grant access to their M3 account to anyone they wish to be able to view, print and pay their student account by setting them up in M3 as an authorized user. Only the student can set up an authorized user on their account. Authorized users also receive an email notification when a new statement is processed. All activity on a student’s account between statements is available in M3. When is my student bill due? Fall semester statements will be available in mid-July and spring semester statements will be available in mid-December. Summer statements are available at the end of April. Semester tuition, room and meal charges not covered by financial aid or the installment payment plan are due by the semester due date. Tuition, room and meal plans charges that post to a student’s account after the due date and are due immediately. Fines are due immediately and result in a hold on the account until paid in full. How can I pay my student account bill? The electronic student bill can be paid online with a MasterCard, American Express, VISA or Discover card or by electronic check payment. There is a 2.75% charge for using a credit card but electronic check payment is free. A check or money order can always be mailed directly to the UBO. Payment by check, cash or money order can be made in person at our counter on the 5th floor of the Student Success Center, during regular business hours. Make sure the student’s name and JMU ID Number are on the check. An interest free installment payment plan is available through M3. There is a small enrollment fee. How do I get my financial aid refunds? Students can make a refund selection through BankMobile. The student will be contacted by BankMobile to select a refund preference: direct deposit or deposit into an account set up by BankMobile. Where should scholarship checks be sent? All external scholarship checks will be processed by the University Business Office. Donors should mail their checks to JMU, University Business Office, 738 South Mason Street, MSC 3516, Harrisonburg, VA 22807. Make sure that the student’s full name and JMU ID Number or social security number are included on the check or in accompanying correspondence. Students may bring scholarship checks to the UBO counter on the 5th floor of the Student Success Center. Scholarship checks will be posted to the student’s account immediately but refunds will only be processed after being released by the Office of Financial Aid.
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